Hold the Option key and select Library from the top menu.Now that you closed the Mail App, start clearing some of the prior-state files on your MacBook.Next click on ‘ X’ to shut down the application. Type in ‘ Mail’ in the search box and then highlight the app.Click on the Activity Monitor App to launch the utility. Click on the Spotlight icon at the top right corner of your MacBook and type in Activity Monitor (image).If you are unable to force-quit the app using the dock icon ( Mail App does not respond), open the activity monitor. Start with force quitting the Mail App on your MacBook / Mac.We recommend that you have a clean backup of your MacBook before proceeding with the steps. To resolve the mail crashing/mail not responding issues on macOS Mojave, the best course of action is to remove some of the prior app state data, restart your MacBook and then re-launch Mail. Looking for macOS Catalina specific steps to solve mail problems? Check out this article instead: Mail not working in macOS Catalina, How-to fix Mail Crashing or Slow After macOS Mojave Upgrade, How-To Fix When neither of these tips help, please follow the detailed steps below. If launching using the Applications folder did not resolve your issue, try quitting Mail and restarting the application while holding down the Shift key. If that works, you will need to clear the icon from the dock and then re-add it later. One easy thing to try if faced with Mail Not Launching on your MacBook is to run the Mail app from the Applications folder as opposed to the dock on your screen. Mail Not Launching or Mail Not Working After macOS Mojave Upgrade? The chances are that your Mail App is unable to save the prior state properly and that’s why it keeps crashing and or not responding.
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